Interactive Wayfinding Kiosks That
Passengers Actually Use
The first touch they reach for.
Where do I go next? A "you-are-here" map, step-by-step directions, and live service updates — all on a touchscreen a first-time visitor can use without thinking. We build the touch display hardware; you bring the navigation software.
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Wayfinding Canvas
What it is
The kiosk that answers
"where do I go"
An interactive wayfinding kiosk is the self-service navigation point in a station concourse. Passengers touch a map, get step-by-step directions to the right platform or exit, and see live service updates — all without queuing at a help desk. RisingStar is a hardware OEM/ODM. We supply the touch display; you bring the navigation software, CMS, and indoor-positioning integration.
We do not build wayfinding or CMS software; our hardware is open to yours.
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Self-Service
Passengers self-serve directions without queuing at a help desk.
notifications
Live Updates
Live service updates shown on the concourse floor.
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OEM / ODM
Touch display hardware, open to your navigation software.
Engineering
Built for the concourse
A wayfinding kiosk faces hall-scale ambient light, gloves and rain, and 24/7 station duty. Every build is specified for continuous, readable, public-use operation.
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Brightness
1,000–2,500 nits
Legible from a distance and in bright concourse halls. Ambient auto-dimming for night operation.
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Touch
PCAP 10-point touch
Smooth tap, swipe, and zoom. Glove and wet-hand mode for cold platforms and rainy entrances.
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Protection
9H tempered glass
Anti-glare coated, scratch-resistant. Withstands bags, coins and constant public use.
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Accessibility
Accessible by design
High-contrast UI, large-font and audio-readiness. Aligns with ADA / WCAG 2.2 AA guidance.
layers
Bonding
Optical bonding
No internal fog, lower reflection, higher contrast in humidity and temperature swings.
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Integration
Open integration
SDK/API, HDMI / LAN / 4G-5G backup. Connect to any GTFS-RT, map or CMS.
Applications
Used across every transit mode
One touch-display build serves metro, railway, bus and airport concourses on an OEM/ODM basis.
Metro
Concourse navigation at scale
High-traffic metro concourses use kiosks for "where do I go" navigation. Multilingual touch serves first-time riders and tourists. Reduces help-desk load during peak hours.
brightness_61,000–2,500 nits
water_dropIP65
languageMultilingual
Metro
Concourse navigation at scale
Multilingual touch for first-time riders
Multilingual touch for first-time riders
Railway
Station forecourt orientation
Mainline station forecourts use kiosks for platform finding, connection maps and service updates. ADA-aligned for accessibility compliance.
water_dropIP65
accessibleADA-aligned
trainPlatform finding
Railway
Station forecourt orientation
Platform finding & service updates
Platform finding & service updates
Bus & Tram
Interchange wayfinding
Bus and tram interchange hubs use kiosks for route planning and real-time arrivals. Outdoor-rated models for shelter installations.
yardOutdoor-rated
scheduleReal-time arrivals
foundationShelter mount
Bus & Tram
Interchange wayfinding
Route planning & real-time arrivals
Route planning & real-time arrivals
Airport
Terminal wayfinding
Airport terminals use kiosks for gate finding, connection maps and multilingual guidance. High brightness for sunlit halls.
brightness_6High brightness
languageMultilingual
flightGate finding
Airport
Terminal wayfinding
Gate finding & multilingual guidance
Gate finding & multilingual guidance
Specifications
Technical snapshot
Representative specification for a standard wayfinding kiosk. Final values confirmed per OEM/ODM project.
Fig. 02
Exploded View
Cutaway / exploded engineering view — PCAP touch layer + LCD panel + optical bond + 9H tempered glass + sealed enclosure.
Search: kiosk touch display exploded view
Cutaway / exploded engineering view — PCAP touch layer + LCD panel + optical bond + 9H tempered glass + sealed enclosure.
Search: kiosk touch display exploded view
| Parameter | Value / Range |
|---|---|
| Touch | PCAP, 10-point, glove mode |
| Brightness | 1,000–2,500 nits |
| Front glass | 9H tempered, anti-glare |
| Bonding | Optical bonding (outdoor) |
| Protection | IP65 front (outdoor models) |
| Temp. range | −20 °C to +60 °C |
| Integration | SDK/API, HDMI / LAN / 4G-5G |
| Compliance | CE / RoHS / FCC · ISO 9001 (ADA / WCAG 2.2-aligned) |
| Backlight life | up to 50,000 h (L50) |
| Warranty | 3-year standard + long-cycle after-sales |
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Questions
Frequently asked
01
Do you supply the wayfinding software?
No. We supply the touch display hardware. The kiosk connects to your navigation software, CMS, and indoor-positioning system through open SDK/API.
02
Does the touch work with gloves?
Yes. PCAP capacitive touch with glove and wet-hand mode. Works in cold platforms and rainy entrances.
03
Are they accessible to low-vision travellers?
Hardware supports high-contrast UI, large-font and audio-readiness modes, aligning with ADA / WCAG 2.2 AA guidance. Confirm specific compliance before deployment.
04
What certifications apply?
CE / RoHS / FCC certified, ISO 9001 certified, with IP65. ADA/WCAG-aligned hardware design.
05
What about warranty and working life?
Standard warranty is 3 years, backed by long-cycle after-sales: we repair by module or board rather than replacing the whole kiosk. Working life depends on several factors — the LED backlight, the panel, driver electronics and the duty environment among them; the backlight is rated up to 50,000 h (L50), roughly 5.7 years at 24/7. Our units are rated to an MTBF of 50,000 hours, based on our reliability test data.
Plan a wayfinding kiosk for your station.
Share your software stack, mounting type, and languages — we return a touch-display hardware proposal.