Privacy Policy

Introduction

RisingStar operates this website to present our sunlight-readable LCD, high-brightness outdoor display, stretched-bar, and open-frame monitor products. This Privacy Policy explains what personal data we collect, why we collect it, and the choices you have. The data controller is [RisingStar Legal Entity Name], registered in [jurisdiction], with its registered office at [registered address]. If you have questions, contact us at [privacy@risinglcd.com].

Information We Collect

We collect the following categories of personal data:

• Enquiry & quote data — your name, company, email, phone number, and message, submitted through our contact and request-a-quote forms.
• Account & order data — if you register or place an order, we process your billing, shipping, and transaction details.
• Technical & usage data — IP address, browser and device type, referring pages, and pages viewed, collected automatically through analytics cookies (see our Cookie Policy).
• Communication preferences — which marketing communications you have opted into.

How We Use Your Information

We use your data to respond to enquiries and provide quotations, process and fulfil orders, operate and improve the website, send service and (with consent) marketing communications, and comply with legal obligations. We rely on contract performance, legitimate interests, and consent as the legal bases for processing.

Cookies and Tracking

We use cookies and similar technologies for essential site functionality, preference storage, and anonymous analytics. For the full list and how to manage them, please read our Cookie Policy.

Sharing Your Information

We share data only with vetted service providers (web hosting, email delivery, CRM, logistics, and analytics), within our corporate group, and with authorities where legally required. We do not sell your personal data.

International Data Transfers

Because we serve customers worldwide, your data may be processed outside your country of residence. Where applicable, we rely on appropriate safeguards such as standard contractual clauses.

Data Retention

We keep personal data only as long as necessary for the purposes above or as required by law. Enquiry and order records are retained for [X years] unless a longer period is required.

Your Rights

Subject to applicable law, you may request access to, correction of, deletion of, or portability of your personal data, and you may object to or restrict certain processing, or withdraw consent at any time. To exercise these rights, email [privacy@risinglcd.com].

Security

We protect personal data with TLS encryption in transit, role-based access controls, and regular review of our practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is intended for businesses and professional users and is not directed to individuals under 16. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be communicated where required.

Contact Us

For privacy questions or to exercise your rights, contact [privacy@risinglcd.com] or write to [RisingStar Legal Entity Name], [registered address].