Wayfinding & Self-Service
Terminal Displays
Interactive PCAP touch hardware for station halls and entrances — wayfinding kiosks, outdoor totems, and TVM touch screens. Built for 24/7 public duty.
touch_app
Self-Service Terminals
System Overview
Where passengers touch, read and buy.
Wayfinding and self-service terminals are the interactive point of the station — where a first-time visitor finds their way, where a commuter buys a ticket, and where operators earn advertising revenue from the same footprint. RisingStar supplies the touch display hardware layer only. We do not build navigation, payment, or CMS software — our screens are open to your stack.
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PCAP
10-point capacitive touch
brightness_6
5,000
nits max (outdoor)
water_drop
IP66
weather sealing
accessibility_new
ADA
WCAG 2.2 AA aligned
Engineering
Built for the terminal environment.
All three terminal types share one core technology: projected capacitive (PCAP) multi-touch. A 10-point sensor reads fingers, gloved hands and styluses through a glass cover, so a commuter in winter gloves and a child with a damp fingertip both register a tap. The sensor sits behind the cover glass in a glass-on-glass (G+G) structure — tougher and optically clearer than film alternatives.
Optical bonding fuses the cover glass to the LCD panel, eliminating the air gap that fogs in humidity swings and adds parallax on a touch surface. Anti-glare (AG) etching, anti-reflection (AR) and anti-fingerprint (AF) surface treatments cut glare and smudges; rated surface hardness sits above 6H with light transmittance at or above 85%. Waterproof firmware discriminates a real touch from a water droplet, so rain on an outdoor totem does not trigger phantom taps. None of this is our software — it is the touch controller we tune for transit duty.
图01
PCAP 触控层结构
Cover glass (AG/AR/AF) → optically bonded → LCD panel. Glass-on-glass sensor reads glove, wet finger and stylus through the cover.
Cover glass (AG/AR/AF) → optically bonded → LCD panel. Glass-on-glass sensor reads glove, wet finger and stylus through the cover.
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Open Interface Layer
We expose HDMI, LAN, USB and an open SDK/API so any PIS, wayfinding or fare-collection application runs without lock-in.
layers
Hardware/Software Decoupling
RisingStar builds the touch display hardware. Navigation logic, payment processing and CMS are your software stack.
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Unified Architecture
Outdoor totems, concourse kiosks, and TVMs share a touch layer and service model; they differ only in environmental hardening.
visibility
Display Ownership
We own the display; you own the experience. Our focus remains on optical performance and touch reliability.
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Accessibility & Compliance
European Accessibility Act, EN 301 549, WCAG 2.2 AA and ADA apply; reach limits are 48 in forward / 54 in side. Hardware supports 24×24 px targets, high-contrast modes and glove/wet touch.
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Open Integration
Video HDMI/DP/LVDS, touch USB/RS-232, network LAN/Wi-Fi, power 12/24 VDC or 100–240 VAC, VESA 75/100. Open frame + SDK; no bundled CMS.
Product family
Three terminal types, one station
Each specified by the interaction it serves. Choose by deployment location and user need.
Interactive Kiosk
交互导引终端
Touch wayfinding kiosk in a transit station concourse.
Touch wayfinding kiosk in a transit station concourse.
Interactive Wayfinding Kiosks
Touch-guided navigation for concourses — "you-are-here" maps, step-by-step directions, and live service updates.
PCAP 10-point
1,000–2,500 nits
32"
Outdoor Totem
户外信息塔
Outdoor totem display at a station forecourt.
Outdoor totem display at a station forecourt.
Outdoor Totem Displays
Freestanding outdoor displays for entrances and forecourts — wayfinding, live info, and advertising in one footprint.
2,500–5,000 nits
IP65/IP66
43"
TVM Screen
售票机触控屏
TVM ticket vending machine touch display.
TVM ticket vending machine touch display.
TVM Touch Screens
Industrial-grade touch screens for ticket vending machines — payment-level interaction, glove mode, vandal-resistant.
PCAP 10-point
1,000 nits
19"
Applicable industries
Used across every transit mode.
Environment: Metro
Station-hall self-service
Metro concourses run wayfinding kiosks, TVMs and information displays under constant passenger flow. PCAP touch and 1,000–2,500 nits stay readable in bright halls, and auto-dimming softens night-time glare. Our open interface drops into any metro PIS without lock-in.
touch_appWayfinding kiosks
confirmation_numberTVM
brightness_61,000–2,500 nits
Metro
Station-hall self-service
Kiosks, TVMs and info displays under high flow
Kiosks, TVMs and info displays under high flow
Environment: Railway
Forecourt totems & kiosks
Station forecourts and platforms use outdoor totems and weather-sealed kiosks for arrivals, departures and wayfinding. IP65/IP66 and IK10 survive entrance and platform duty; 2,500–5,000 nits hold up in direct sun.
signpostOutdoor totems
water_dropIP65–IP66
brightness_62,500–5,000 nits
Railway
Forecourt totems & kiosks
IP65/IP66, IK10 for platform duty
IP65/IP66, IK10 for platform duty
Environment: Bus & Tram
Stops, shelters & hubs
Bus and tram stops need compact wayfinding and ticketing. High-brightness touch screens and IP65 sealing suit outdoor shelters, and our open SDK lets any transit application drive the screen.
hubHub kiosks
hailShelters
water_dropIP65
Bus & Tram
Stops, shelters & hubs
High-brightness, IP65 sealed
High-brightness, IP65 sealed
Environment: Airport
Terminal wayfinding
Terminals need multilingual wayfinding and self-service. Large-format touch displays with high contrast and anti-glare bonding serve international travelers, and open integration fits any airport CMS.
mapTerminal wayfinding
translateMultilingual
touch_appSelf-service
Airport
Terminal wayfinding
Multilingual for travelers
Multilingual for travelers
Hardware Specifications
Technical Data
Representative specification. Final values confirmed per project.
FIG.02 / EXPLODED
Hardware Layer
Cutaway / exploded view — cover glass + optical bond + touch controller + sealed enclosure + control board + power supply.
Search: wayfinding terminal exploded view
Cutaway / exploded view — cover glass + optical bond + touch controller + sealed enclosure + control board + power supply.
Search: wayfinding terminal exploded view
| Parameter | Interactive Kiosk | Outdoor Totem | TVM Screen |
|---|---|---|---|
| Touch | PCAP 10-point | PCAP 10-point | PCAP 10-point |
| Brightness | 1,000–2,500 nits | 2,500–5,000 nits | 1,000–1,600 nits |
| Ingress | IP54 | IP65–IP66 | IP44–IP54 |
| Impact | IK08–IK10 | IK10 | IK10 |
| Cover glass | AG cover | 5–6 mm AG tempered | 6 mm UV/IR glass |
| Temp. range | 0–40 °C | −30–+55 °C | −10–+50 °C |
| Power | 12/24 VDC | 100–240 VAC | 100–240 VAC |
| Mounting | VESA / bezel | Floor-standing | Panel / VESA |
| Backlight life | up to 50,000 h (L50) | up to 50,000 h (L50) | up to 50,000 h (L50) |
| Warranty | 3-year standard + long-cycle after-sales | 3-year standard + long-cycle after-sales | 3-year standard + long-cycle after-sales |
Frequently Asked Questions
Everything you need to know about specifying wayfinding, touch and passenger-information displays across the transit network.
01
Do the screens work with wet hands or gloves?
Yes. The PCAP layer reads gloved hands, bare fingers and styluses, and waterproof firmware distinguishes a real touch from a water droplet — so rain on an outdoor totem or winter gloves in a concourse both register. All models are 10-point multi-touch.
02
Are the terminals accessible and WCAG compliant?
Public terminals are in scope of the European Accessibility Act (mandatory 28 June 2025), whose baseline is EN 301 549 referencing WCAG 2.1/2.2 AA; in the US, ADA Title II/III and Section 508 apply, with reach limits of 48 in forward / 54 in side. We design the hardware to support these — high-contrast modes, scalable fonts, glove/wet touch — while audio annunciation and Braille plates sit with your software. Certification status is confirmed on request.
03
Do you provide the wayfinding or navigation software?
No. We build the touch display hardware only. Navigation, payment and content management are your software stack — we expose HDMI, LAN, USB and an open SDK/API so any PIS, wayfinding or fare-collection application runs on our screens without lock-in. We never bundle a CMS or a navigation engine.
04
How bright are the outdoor totems?
Outdoor totems run 2,500–5,000 nits with automatic dimming tied to ambient light. Every model is capped at the 5,000-nit ceiling — no exception. Auto-dimming also extends backlight life and cuts night-time energy.
05
What about payment certification on TVM screens?
PCI/EMV and other payment certifications belong to the payment peripheral, not to our display. We supply the IK10 vandal-resistant, glove-capable PCAP touch panel and the open interface it plugs into; the fare-collection certification is the payment module's, confirmed by its own vendor. Our screen is specified to survive the payment-terminal environment, not to claim the payment licence.
06
What is the warranty and service life?
Standard warranty is 3 years, backed by long-cycle after-sales: wherever a unit fails, we repair it with a swapped board or module. Working life is shaped by several factors — backlight, touch controller, power supply and duty environment — not a single component; backlights are rated to about 50,000 hours to half brightness (L50). Our units are rated to an MTBF of 50,000 hours, based on our reliability test data; the figure for your configuration is on the datasheet rather than a category-average assumption.
Specify self-service terminals for your station.
Share your software stack, mounting type, and languages — we return a touch-display hardware proposal.